Debriefing What is the best way to collect valuable information from front line staff that participated in an emergency response within your organization? My recommendation is to hold a hot-debriefing
What do you think is the best terminology to use after an incident? Bounce Back Bounce Forward Find your ‘New Normal’ Something else? Here is some feedback on the above
How can you define resilience? Can a diligently implemented Business Continuity Management System lead to Organizational Resilience? Yes – when properly implemented, I believe this is a key element of
Resilience Definition Is there a risk that some can fall into the trap of thinking they are resilient if they align/comply with ISO 22301 – Business Continuity Management Standard? Absolutely!
Risk Assessment What is the best method to conduct a Risk Assessment from a Business Continuity Management perspective? I would use the same method as the rest of the organization.
“I was asked by my management to relate Business Continuity Management to a Stress Test in a Financial Institution. Can this be done?” Stress Test is a phrase commonly used
Emergency Notification If you are responsible for Business Continuity or Emergency Notification, then you should have considered the best way to get in contact with your staff in an emergency.
What is the best method of auditing Business Continuity Management Plans and Programs? Gap Analysis (using a Template) Training Exercises Hire an Auditor or Consultant Feedback from BCP Builder Community
Measuring Resilience How can you measure Organizational Resilience? You can look at: Key Performance Indicators Audit Results Incident Log Proper Key Performance Indicators and Audit results are a sound
Crisis Management When it comes to Crisis Management, most people think of natural disasters. However, power outages, technical and human error far outweigh natural disasters in terms of crises and the
